Redkite

Job Description

• Facilitate clients through workshops to define and prioritize requirements
• Analyze current-state and design / recommend future-state business processes
• Clearly document requirements and leverage technical knowledge to translate requirements to system design
• Prepare functionality specifications
• Create and manage execution of test plans
• Manage Training Plan and conduct end-user and system administrator training
• Assist Project Management with determining and managing to overall project goals, timelines, deliverables and success criteria
• Coach and mentor junior team members
• New York-based with ability to travel (usually less than 50%)

Preferred Skills / Experience

• Excellent presentation and communication skills
• Excellent systems and business process modeling skills
• 3+ years as a Business Analyst with practical experience across entire systems development life cycle
• 3+ years of experience with a reputable consulting organization or within a Fortune 500 company
• 2+ year experience working with cloud technologies
• Experience leading a team of 5 resources
• Experience on both iterative and waterfall development projects a plus
• Salesforce.com configuration and custom development experience, certification is a strong plus
• Experience with other CRM software (Oracle, SugarCRM, Rightnow, Dynamics, etc.)
• Experience with data integration tools and extract, transformation and load (ETL) tools
• B.S. degree in Computer Science, Software Engineering, MIS or equivalent

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